Looking Glass
A web-based Looking Glass site is available for potential customers who want to examine the PCCW Global IP Network (AS3491) and its performance to and from the internet.
The site is equipped with tools that enable customers to perform “ping” or “traceroute” from:
- Any AS3491 PoP to another AS3491 PoP.
- Any AS3491 PoP to any internet destination in the form of an IP address or domain name.
Click here to visit the PCCW Global Looking Glass.
Speed test
Speedtest servers are set up in selected PCCW Global PoPs to allow customers to test the download and upload performance of their Internet On-Demand connections. Contact us at [email protected] to find out more.
Network performance
About Network Performance Reports
- Network Performance Reports are designed to seamlessly query networks, computers, servers, routers, switches, and other critical networking infrastructure components.
- By leveraging advanced algorithms and state-of-the-art technology, Network Performance Reports ensures that you have a clear and detailed understanding of the operational status of your entire IT ecosystem.
- At the heart of Network Performance Reports are its powerful capability to produce insightful performance reports, which offer a comprehensive view of the health and efficiency of your systems, highlighting key metrics and identifying potential issues before they become critical.
How to gain access to Network Performance Reports
Contact your BDM or Service Manager.
How to access Network Performance Reports once registered
- Login into Console Connect.
- Go to Dashboard (top left).
- Click View under the Network Performance tile (top right) and data will be displayed.
